What Service Are You Really Providing?

I had an experience recently that was very frustrating but made me think harder about the service I provide as a learning professional. Before I get to the ‘how this applies to us’, let me tell you the story. My Garage Story A friend bought a gift for me. It was a service that installs shelving … Continue reading

2010 – A Look Back

As most of us do, I like to take a look back around the New Year to see what I accomplished and maybe take a look at what I’d like to do for 2011. The following is a look at the services provided to clients, consultants, and the learning community with the help of TrainingPros. It … Continue reading